Storage Penge Health and Safety Policy
Storage Penge is committed to providing a safe and healthy environment for our employees, customers, contractors and visitors. This Health and Safety Policy sets out our approach to managing risk across our storage facilities and removal operations, including handling, transport, loading, unloading and temporary storage of goods.
The management of Storage Penge recognises that high standards of health and safety are essential to the effective delivery of our services. We aim to prevent accidents, work-related ill health and damage to property by identifying hazards, assessing risks and putting effective control measures in place.
Policy Aims and Objectives
Our primary aim is to conduct all activities in a manner that protects the health, safety and welfare of everyone affected by our operations. To achieve this, Storage Penge will:
Identify and assess risks associated with storage and removal activities, including manual handling, vehicle movements, use of equipment and public interaction.
Implement appropriate control measures to eliminate or minimise hazards and keep them under regular review.
Provide clear information, instruction and training to employees so they can carry out their duties safely and competently.
Maintain our premises, vehicles and equipment in a safe condition and ensure they are suitable for their intended use.
Promote a positive health and safety culture in which staff are encouraged to report hazards, near misses and concerns without fear of reprisal.
Continuously improve our health and safety performance through monitoring, review and periodic policy updates.
Management Responsibilities
The management team at Storage Penge has overall responsibility for implementing this Health and Safety Policy and ensuring that suitable resources are allocated. Management will:
Lead by example in following safe systems of work and promoting a safety-first approach in all storage and removal activities.
Ensure that risk assessments are carried out for significant tasks, including loading and unloading vehicles, use of lifting equipment, and customer access to storage units.
Monitor compliance with safety procedures and investigate accidents, incidents and near misses to identify root causes and prevent recurrence.
Provide employees with appropriate personal protective equipment where necessary and ensure its correct use.
Review the effectiveness of this policy at regular intervals and whenever there is a significant change to our operations.
Employee Responsibilities
All employees have an important role in maintaining safe working conditions at Storage Penge. Employees are expected to:
Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions.
Follow all safety procedures, instructions and training provided, particularly when lifting, carrying, stacking goods or operating equipment.
Use tools, vehicles and machinery only when authorised and competent, and report any defects or damage immediately.
Keep work areas, corridors, access ways and fire exits clear of obstructions, especially during busy removal and loading periods.
Report accidents, incidents, near misses and unsafe conditions to their manager without delay so that corrective action can be taken.
Safe Handling, Lifting and Transport of Goods
Manual handling and the movement of goods are key components of our storage and removal services. To minimise the risk of injury:
Manual handling tasks will be assessed to determine the safest method of work, including the use of handling aids where appropriate.
Employees will receive training on safe lifting techniques, weight limits, team lifting and the correct use of trolleys and other equipment.
Heavy or bulky items will be moved using suitable mechanical aids or by a sufficient number of trained staff.
Loads in vehicles and storage units will be stacked and secured to prevent movement, collapse or damage during transport and storage.
Vehicle loading areas will be kept organised and clearly marked to reduce the risk of slips, trips and falls.
Vehicles and Driving Safety
Where our services involve the use of vans or other vehicles for removals and transport:
Only authorised, licensed and competent drivers may operate company vehicles.
Vehicles will be regularly inspected and maintained in a roadworthy condition, and any defects will be reported and addressed promptly.
Drivers must follow safe driving practices, comply with traffic regulations and ensure that loads are properly distributed and secured.
Parking, reversing and manoeuvring at storage sites and customer premises will be carried out carefully, with assistance from a colleague when necessary.
Premises, Access and Visitor Safety
Storage Penge aims to ensure that our premises are safe for customers, contractors and visitors. To support this:
Access routes, stairs, corridors and external areas will be kept clean, tidy and, as far as reasonably practicable, free from hazards.
Lighting will be maintained at suitable levels to ensure safe movement within and around the property, including loading bays.
Signage will be used where appropriate to indicate hazards, restricted areas, speed limits and emergency exits.
Visitors and customers will be given any necessary safety information relevant to their visit, particularly when accessing storage units or witnessing loading activities.
Emergency Procedures and First Aid
Storage Penge maintains arrangements to deal with emergencies efficiently and effectively. This includes:
Clear fire evacuation procedures, assembly points and responsibilities for fire wardens where appointed.
Regular checks of fire detection, alarm and firefighting equipment, and ensuring that escape routes remain unobstructed.
Provision of first aid equipment and access to trained first aid personnel, where available on site or through established arrangements.
Recording and reviewing emergency incidents to identify opportunities for improving our response and prevention measures.
Monitoring, Review and Continuous Improvement
This Health and Safety Policy will be reviewed on a regular basis and whenever required by changes in operations, working practices or relevant guidance. Storage Penge is committed to learning from experience, applying improvements and maintaining an active approach to health and safety management.
All employees and contractors are encouraged to contribute suggestions for improving safety. By working together, we can ensure that our storage and removal services are delivered in a way that protects people, property and the wider community.




